Medical
RESOURCES
As a DAN member, you have a host of resources available to you! All you have to do is know what they are and how you can use them.
DAN Emergency Hotline
Whenever you need help, DAN is here for you. DAN's responders are on call 24 hours a day, 365 days a year to address any diving emergency such as decompression sickness, arterial gas embolism, pulmonary barotrauma or any other serious diving-related injuries. Specialised diving physician referrals means that you will be put in contact with appropriately licensed medical professionals. We will communicate with those professionals by providing any information that might be needed.
The DAN emergency hotline also serves as the access point to the DAN emergency medical membership benefits. When you are travelling more than 100 km from home and need to access the DAN emergency medical benefits, including medical evacuation and prescription assistance, all you need to do is call the DAN emergency hotline, and we'll help facilitate the help you need.
If your emergency is life-threatening, call the local EMS (or the local equivalent), or get the individual to the nearest medical facility. Medical professionals will be better able to stabilise the person and assess his or her condition. Once the local EMS is activated, call DAN for additional assistance or to consult with the local medical provider.
The DAN emergency hotline also serves as the access point to the DAN emergency medical membership benefits. When you are travelling more than 100 km from home and need to access the DAN emergency medical benefits, including medical evacuation and prescription assistance, all you need to do is call the DAN emergency hotline, and we'll help facilitate the help you need.
If your emergency is life-threatening, call the local EMS (or the local equivalent), or get the individual to the nearest medical facility. Medical professionals will be better able to stabilise the person and assess his or her condition. Once the local EMS is activated, call DAN for additional assistance or to consult with the local medical provider.
What To Expect From The Hotline
Your call will initially be answered by a medically trained operator. Please provide the DAN medical information staff with your name, location and callback number.
DAN's medical information staff may make an immediate recommendation or request to call you back after making arrangements with a local physician or any number of DAN's other resources. DAN does not hesitate to reach out to its network to provide the best possible assistance.
If a call-back is necessary, please wait by the phone while arrangements are made. The resources may take 30 minutes or more to coordinate, as several calls may be required. The delay will not place the person in any greater danger, and DAN will call you as soon as the appropriate arrangements are made.
If you need help, don't hesitate to call. The DAN emergency hotline receives an average of 500 calls a year, so know that you are not alone.
DAN's medical information staff may make an immediate recommendation or request to call you back after making arrangements with a local physician or any number of DAN's other resources. DAN does not hesitate to reach out to its network to provide the best possible assistance.
If a call-back is necessary, please wait by the phone while arrangements are made. The resources may take 30 minutes or more to coordinate, as several calls may be required. The delay will not place the person in any greater danger, and DAN will call you as soon as the appropriate arrangements are made.
If you need help, don't hesitate to call. The DAN emergency hotline receives an average of 500 calls a year, so know that you are not alone.